APS is coordinating directly with emergency personal on scene at the Goodwin fire. We are ready to respond should we be asked to de-energize APS lines or assess damage, once the area has been deemed safe to enter. If your power goes out, please let APS know by going to aps.com or calling our customer care center at 1-800-240-2014.
We ask for our customers’ patience as our crews respond to any possible outages. Crews are working 24/7 to ensure safe and reliable power to our customers and must abide by all safety standards. Our crews are working around the clock to restore power but keep in mind that due to the rapidly changing condition of the fire, estimated times of restoration are subject to change. To monitor power outages across our state, go to outagemap.aps.com/outageviewer/ map.
Customers can purchase up to 40 lbs. of wet bagged ice or 20 lbs. of dry ice.
Please send your receipts to:
APS Community Affairs
PO Box 53999
Phoenix AZ 85072
Please include your account number or service address.